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On Demand Distance Education

New! You can now pay for more than one On Demand lesson at a time.

Better Kid Care’s new On Demand Distance Education system provides professional development anytime you are ready to learn!  The On Demand system has the following features:

  • View all content free of charge.
    Just Create an Account. Sign in now!
  • Stop and start a lesson.
    Learn at your own pace. If you are interrupted while you are taking a lesson, you can stop and return to the lesson at a later time.
  • Online professional development certificate available.
    There is a $5.00 fee/lesson to receive professional development hours.  You will be directed to a credit card payment screen prior to taking the assessment. You must have a credit card to complete the lesson for professional development credit using the On Demand system. 
  • Print your own completed certificate.
    After you pay and successfully complete all the assessment questions for a lesson, you can choose to print your certificate of completion and/or have it sent to your email address.
  • View/Print a complete list of all the Better Kid Care lessons you have completed.
    Included in your list are all of the lessons you have completed through Better Kid Care, even those that aren’t in On Demand!
  • Click to see a list of current On Demand lesson titles.
    • Advocacy: Raising Awareness for the Early Childhood Professional
    • All By Myself: Self Help Skills in Childcare
    • Are You Ready for An Infant?
    • Autobiographical Statement
    • Avoid Behavior Problems -- Teach Self-Control
    • Baby Play
    • Balancing Child-Staff Ratios (for Center Directors)
    • Be Clear on Clearances (for Center Directors)
    • Behavior is Contagious
    • Block Play Builds Learning Skills
    • Building Relationships with Children and Youth Who Challenge Us
    • Caring for Groups of Mixed Age Children: It's a Juggling Act!
    • Child Care...for Mixed Ages
    • Creating Special Moments with Infants and Toddlers
    • Creating the Bond – Attachment
    • Developing an Emergency Preparedness Plan (for Center Directors)
    • Developing an Intergenerational Program in Your Child Care Center
    • Ethics: Your Responsibilities to Children
    • Ethics: Your Responsibilities to Coworkers and Community
    • Ethics: Your Responsibilities to Families
    • Every Child Counts: Building Community
    • Family Child Care...it's a business
    • Family Child Care: Getting Started
    • Getting to Know Families with Preschoolers
    • Getting to Know the Kids through Observation
    • Giving Children Appropriate Choices
    • Giving Your Best: Making Secure Attachments
    • Hiring Staff (for Center Directors)
    • How to Turn a "No" into a "Yes"
    • Improving and Using Your Observation Skills
    • I Want! I want! I WANT!!: Building Good Consumers
    • Keeping Children Safe on Playgrounds (for Center Directors)
    • Let's Talk...Discipline
    • Obese Kids: They are What They Eat
    • Observation: A Toolkit of Methods
    • Observation: Connections with Children
    • Observation: It Starts with YOU!
    • Observation: Preparing to Observe
    • Observation: Connections with Families
    • Playing Detective About Biting
    • Powerful Communications with Parents
    • Professional Development Record (PDR) – A Valuable Tool for Providers
    • Re-Thinking Praise
    • Safe and Smart Supervision
    • Saying Goodbye at Child Care
    • Science For Young Thinkers
    • Secrets for Preventing Problem Behaviors
    • Space for Playing and Learning in a Family Child Care Home
    • Sparking Kids Curiosity
    • Stepping Stones to School Readiness
    • Super Snacks
    • Supervising Children in Family Child Care
    • Supporting Children's Families
    • The Ins and Outs of Recordkeeping (for Center Directors)
    • There's Always More to Learn (for Center Directors)
    • Through the Eyes of a Five-Year-Old
    • Through the Eyes of a Four-Year Old
    • Through the Eyes of a Three-Year-Old
    • Through the Eyes of a Toddler
    • Through the Eyes of an Infant
    • Toilet Learning
    • Tools of the Trade for School-Age Practitioners: Positive Guidance
    • Understand and Help Stressed Children
    • Understand & Support Children's Language and Social/Emotional Development
    • Understand & Support Children's Physical and Cognitive Development
    • Understanding Temperament
    • What Does Brain Research Tell Us About Infant Care?
    • What's the Plan for Your Day?
    • Your #1 Priority: Keeping Children Healthy and Safe

The On Demand system may be unavailable on Sundays from 7 a.m. - 9 a.m. (EST) for system maintenance.

Are you ready to take a lesson? Click here

Getting Started

  1. You must have your own email address.
    If you don’t have an email account, create a free account using any provider.
    Google mail is a popular free email provider .
  2. We now offer two options for purchasing the assessment and receiving a certificate of completion for lesson in the On Demand system. You must have a credit card to complete the assessment and receive professional development credit.
    • Option 1: For a single lesson. Log into the On Demand system, progress through the lesson, pay to access the assessment using a credit card that is processed through a secure on-line payment system, complete the assessment, and print your certificate of completion.
    • Option 2: Prepay for multiple On Demand lessons with one credit card transaction. Select "Lesson Prepayment" option under "Your Account" after signing in. When prepayment is established, a code is provided to use for lesson payments. The code may be shared with other On Demand users; however, the purchaser of the prepayment code is responsible for the security of the code. The code purchaser can request email notification each time the code is used. The email indicates who used the code and what lessons were completed.
  3. You must set your Internet browser preferences to work with our system so you can view video and download the handouts.
    • Allow "cookies" for the On Demand web site
    • Allow pop-ups for the On Demand web site
    • Trust the security certificate for the On Demand web site
    See below for detailed settings and instructions .
  4. Adobe Acrobat Reader must be installed on your computer to access all lesson handouts. Click the link for download and installation instructions.

Are you ready to take a lesson? Click here

The On Demand system may be unavailable on Sundays from 7 a.m. - 9 a.m. (EST) for system maintenance.


Frequently Asked Questions

Do I need an account?
Yes. it's very easy to sign up and start taking lessons today! Go to BKC OnDemand.

Why do you collect my birthdate and last 5 digits of my SSN?
This helps us to identify you in our database and to provide an accurate record of the lessons that you have completed. For Pennsylvania providers, we are able to enter your professional development records directly into the PA Key professional development database.

How much does each lesson cost?
There is a $5.00 fee/ per lesson to receive professional development hours.  You will be directed to a credit card payment screen prior to taking the assessment. You must have a credit card to complete the lesson for professional development credit using the On Demand system.

How do I get my password if I forget it?
After filling in the Email ID field, click the "forgot password" link and a reminder will be sent to your registered email address.

What do I do if my email address changes?
Sign in using your original email address. Once logged in, you can change Your Account email under Your Account/Email & Telephone.

How do I get my user ID if I forget it?
Please contact Better Kid Care during normal business hours (Monday - Friday; 8:00am - 5:00pm EST. You will be asked a series of security questions to verify your identity.

Why can't I see the video in the lessons?
Please verify that your browser settings allow for "cookies" and pop ups for the On Demand Distance Education website. You can find these settings in the browser preferences panel.

What settings should I use for Internet Explorer?

For Pop-up Blocker

  1. Go to the Tools menu and click on "Internet Options"
  2. Click on "Privacy"
  3. To disable all popups:
      Uncheck the "Turn on Pop-up Blocker" box.
  4. To disable popups on just one site:
      Click on "Settings"
      Enter the URL of the site for which you would like to allow popups
      Click "Add"
      Close the window
  5. Click "Ok"
Tip - If you grant popups for a site and want to remove them later:
    Follow the steps above to Step 4
    Click on the url to block in the list of sites
    Click on "Remove"
    Close the window

Enable Cookies for Internet Explorer 7 or 8:

  • Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
  • Double-click the Internet Options icon. Select the Privacy tab.
  • Click Advanced. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
  • Select the "Accept" or "Prompt" option under "First-party Cookies." Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  • In the Internet Options window, click OK to exit.

Enable Cookies in Internet Explorer 6:

  • Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
  • Click Advanced.
  • Select "Override Automatic Cookie Handling." Select the "Accept" or "Prompt" option under "First-party Cookies."
  • 
  • Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
  • In the Internet Options window, click OK to exit.

What settings should I use for Firefox?

For Pop-up Blocker

  1. Go to the Firefox dropdown menu and select "Preferences"
  2. Click on "Content"
  3. To disable all popups:
      Uncheck the "Block pop-up windows" box.
  4. To disable popups on just one site:
      Click on "Exceptions"
      Enter the URL of the site for which you would like to allow popups
      Close the window
  5. Click "Ok"
Tip - If you grant popups for a site and want to remove them later:
    Follow the steps above to Step 4
    Click on the url to block in the list of sites
    Click on "Remove Site"
    Close the window

Enable Cookies in Mozilla Firefox for Windows:

  • Click Tools > Options.
  • Click Privacy in the top panel.
  • (for 3.x only) Set "Firefox will:" to Use custom settings for history.
  • Check the box next to "Accept cookies from sites".
  • Click OK.

Enable Cookies in Mozilla Firefox for Mac:

  • Go to the Firefox drop-down menu.
  • Select Preferences.
  • Click Privacy. Set "Firefox will:" to Use custom settings for history. Check the box next to "Accept cookies from sites" to enable cookies.
  • Click OK.


What settings should I use for Safari?

For Pop-up Blocker

  1. Go to the Safari dropdown menu and select "Preferences"
  2. Click on "Content"
  3. To disable all popups:
      Uncheck the "Block pop-up windows" box.
  4. To disable popups on just one site:
      Click on "Exceptions"
      Enter the URL of the site for which you would like to allow popups
      Close the window
  5. Click "Ok"
Tip - If you grant popups for a site and want to remove them later:
    Follow the steps above to Step 4
    Click on the url to block in the list of sites
    Click on "Remove Site"
    Close the window

To enable cookies in Safari:

  • Go to the Safari drop-down menu.
  • Select Preferences.
  • Click Security in the top panel.
  • Under "Accept Cookies" select Only from sites you navigate to.


When can I expect to get my completed certificate by email?
You should receive an email within 24 hours of your request. If not, please check your spam, junk, or quarantine folder before contacting the BKC office.

Distance education lessons are available in alternative media upon request.   Please contact the Better Kid Care office at 1-800-452-9108 for assistance and information.